About Us

About Us

Get to know Impact Telecom

Impact Telecom is a leader in the telecommunications market delivering flexible and effective solutions to carriers, businesses and homes. Impact Telecom is comprised of a family of brands, all dedicated to innovation, affordability and execution. As a part of its continual improvement and growth, Impact Telecom has expanded its expertise to include commercial and residential telecommunications services, carefully adjusting to meet the challenges of the changing telecommunications landscape.

A major milestone in this strategy was the 2013 acquisition of Matrix Telecom and AmericaTel Corporation, leading providers of domestic and international long distance and facilities-based wholesale telecommunications solutions to carriers worldwide. As a result, Impact Telecom now owns and operates a state-of-the-art Voice over IP network which carries billions of minutes every month, including the largest implementation of an IP-based network connected to a nationwide Feature Group D (FGD) network.

Led by an experienced team of professionals, Impact is committed to delivering the highest quality services at the most competitive rates. With decades of industry expertise throughout the organization, Impact has an understanding of the challenges customers face selecting a telecommunications provider. Impact Telecom focuses on customer service, technology innovation and operational efficiency.


To learn more about Impact Telecom’s promise to our customers, click here   

Our Promise

Impact Telecom was founded on the idea that high-quality, economical telecommunications can be delivered by a transparent, responsive and collaborative company. We are driven by a simple and straightforward devotion to service that sets us apart from other telecommunications companies. Many companies use the word full-service; we put those words into action. We operate under a set of guiding principles and we live them every day.

We will:

  • Work on behalf of our customer and only our customer
  • Invest time to understand your needs.
  • Identify and quickly correct errors.
  • Take full responsibility for providing high quality telecommunications services.
  • Present recommendations for streamlining and reducing expenses.
  • Collaborate on your options, helping you make an informed decision.
  • Be accountable to you.