Partner Program

Commercial

Impact Telecom is the partner’s partner,
because we succeed when you succeed.

Partner Support


Support Dedicated to Your Success

Available 24/7/365.

Dedicated team committed exclusively to the agent channel, from qualifying opportunities to dedicated customer care. Our commitment to you is to be accessible, accountable, knowledgeable, responsive and dependable.

  • Sales engineers that work with you and customers to design optimal solutions. We have the experience and technology to support customers’ ever-changing business needs.
  • Pricing specialists to ensure timely quote generation.
  • Service delivery team to accurately complete orders and ensure services will be reliable and worry free from day one.
  • Account management focused exclusively on all factors that affect customer experience and retention.
  • Customer care, 100% US-based team focused on first call resolution and the best overall customer support possible.
  • 24x7x365 Network operations center monitors our nationwide voice and data network, resolves customer issues, and keeps our channel partners and customers informed.

To sum up – we understand your world – the connection between customer satisfaction and retention.